Frequently Asked Questions

How to get the best benefits from your herbal teas?

Infusion is an art form! Our plants are selected and then cut so that their taste and beneficial qualities are at their best in your tea. For each tea, our brewmasters will advise you on the right temperature and the ideal brewing time. You can find all the tasting tips for each of our blends in store. 

Are your teas organic?

At Les 2 Marmottes, we like organic agriculture, as long as it respects our quality criteria. For our partner farmers, labels are not simply a means to and end. We'd prefer a quality non-organic plant, cultivated by a small passionate producer, to an organic plant that would not meet our requirements. What counts for us is the plant's taste and benefits in your cup.

But at Les 2 Marmottes, we like to do things right, whether that's organic or not! All our teas are monitored for microbiological particles and chemicals, particularly in terms of pesticides, regardless of the product's origin. These tests are carried out by independent laboratories, which guarantee the identification of the plants (variety and species) and the absence of more than 500 undesirable molecules including pesticides and heavy metals. 

Today, 1/3 of our recipes are madde using 100% certified organic plants. Here is the list (recipes certified by FR-BIO-15):

Herbal Teas: Seventh Heaven / Cheeky Cocoa / Duo of Mints / Mint Liquorice / After Party / Rosemary/ Rooibos Blackcurrant /Red Vine / Verbena

Teas:  Let's Get Frui'tea / Flir'Tea Jasmine /Mint Tea Olé / Wake up Tea /Back in Shape? / Strong Spicy Tea/ Yunnan Tea. 

Do your blends change?

Our brewmasters' skill means you're always guaranteed the same great taste from living plants! We taste test each production run to ensure each sachet has the same flavour.

For any questions about our blends and ingredients, please send us a message via our contact form.

Do your herbal teas contain caffeine?

Most of our herbal teas are caffeine-free. An excellent substitute for those who want to stop drinking coffee, they can help you hydrate happily from morning to night! However, herbal teas like Boost Me and all recipes containing green or black tea contain caffeine, light sleepers beware!

Are you teas gluten-free ?

All our brews are gluten-free.

Why is there no string on your tea bags?

No strings - it's just not our thing! 

To tell the truth we've never had strings on our teabags.

The reason is simple: strings are made from cotton, which consumes a lot of water and retains pesticides. Adding them would probably involve using glue, labels and/or staples. And that's not in line with our values!

We care about the environment and are dedicated to taking care of it by respecting our planet, reducing the packaging in our products and eliminating anything unnecessary. 

Is your packaging recyclable?

At Les 2 Marmottes, we want to leave as little trace as possible behind us. Our boxes and cases are made in France, from recyclable cardboard. Our sachets are made from a paper-plastic blend, the only barrier currently available on the market to preserve the quality taste of your favourite herbal teas.

However, we are actively working to find technical solutions to free ourselves from plastic in our wrapping, while maintaining optimal preservation and freshness. Marmots' Honour: in a few years, we will be proclaiming loud and clear that our packaging is “zero plastic”. 

How do I open the sachet without damaging the tea bag?

Our protective sachet is perforated at both ends of the horizontal seam, so you can open it easily. 

This may seem trivial, but we recommend that you shake the sachet to ensure the teabag is sitting at the bottom, then you'll have plenty of space to rip open the sachet without damaging the teabag.

Are your herbal teas suitable for children? 

At Les 2 Marmottes, we haven't left anyone out. Little ones can have their tea moment too! We've even created some blends especially for them, eg Yodie (to bed little one !) for the evening; that way all ages can enjoy our herbal teas.

We recommend avoiding and teas that contain caffeine as they make children agitated and the spicier flavours may put children off.

You might want to seek your doctor's advice before giving your children herbal tea.

Are your teas suitable for pregnant women?

In general, women who are pregnant or breastfeeding should avoid drinking herbal teas.

However, some plants such as fennel are known for their digestive properties, especially for women who are pregnant or breastfeeding.

At Les 2 Marmottes, we take your health and well-being seriously! So we recommend you speak to your doctor who will be able to advise you on any contraindications and reassure you!

Are your herbal teas offered in bulk?

At this time, we do not wish to offer our teas in bulk, because the plants lose their taste qualities on contact with the air. That's why we pack them in our special teabags and then add a sachet to protect them. Taste, select, check, cut, sift, assemble and preserve... Blending tea is an art form. You can find a “bulk bag" (i.e. sachets not in a box) here